Who we are
This site is operated by Monex Limited, a company registered in England & Wales (Company No. 09433981) with its operating office at WTC West Tower, Bank of Ceylon Mawatha, Colombo, Sri Lanka. You can reach us any time at hello@monex.org.uk.
What information we collect
We only collect information you actively share with us — typically your name and email address when you write to us, along with whatever you choose to put in your message. If you go on to engage one of our services, we will collect what is needed to deliver it (for example, travel and contact details).
Our web server keeps standard log records (IP address, browser, pages requested) for security and reliability. We do not use cookies, analytics or tracking pixels.
How we use it
We use the information you share with us to reply to your enquiry, to arrange any services you engage with us, and to keep proper business records. We do not sell or rent your personal data, and we only share it with third parties when it is necessary to deliver something you have asked us to arrange.
How long we keep it
We keep enquiry correspondence for as long as it is reasonably useful, and engagement records for as long as the law requires (typically up to six years for tax and accounting purposes). When we no longer need information, we delete it.
Your rights
Under UK data protection law you can ask us to show you the data we hold about you, correct anything that is wrong, or delete it. To do any of these, just email hello@monex.org.uk and we will respond within a reasonable time. If you are unhappy with how we have handled your data, you can raise it with the UK Information Commissioner's Office (ico.org.uk).
Security
We take reasonable steps to protect personal information from loss, misuse or unauthorised access. No system is perfectly secure — if you ever have any concern, please tell us straight away.
Changes
If we change this policy, we will update the "Last updated" date above. Continuing to use the site after a change means you accept the revised version.
Contact
Email: hello@monex.org.uk
Post: Monex Limited, WTC West Tower, Bank of Ceylon Mawatha, Colombo, Sri Lanka